Privacy Policy
This Privacy Policy explains how ShakeWeb Retreat collects, uses, discloses, and retains personal information for the website shakewebpaint.courses and related online services.
Personal Data We Collect
We may collect identifiers and contact details, booking or inquiry information, account details if an account is created, payment-related information handled through our service providers, device and browser data, usage logs, and any information a user chooses to submit through forms, messages, or reservation requests.
Sources of Information
We receive personal data directly from users when they submit inquiries, complete forms, or communicate with us. We also collect data automatically through site interactions, cookies, and similar technologies, and we may receive limited information from booking, analytics, payment, or support providers that help us operate the site and related services.
Cookies We Use
Our site may use essential cookies needed for security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed.
Cookie Controls
Users can usually manage cookies through their browser settings and, where available, site-level preference tools. Blocking some cookies may affect site functions, including form submission, saved preferences, or basic performance features.
Privacy Rights
Subject to legal limits, individuals may request access to their information, correction of inaccurate details, deletion where appropriate, or review of certain processing choices. We may need to verify identity before acting on a request and may decline requests that conflict with legal obligations or legitimate business needs.
Submitting Requests
To make a privacy request, provide enough detail for us to understand the information involved and the action requested. We will review the request, respond within the time required by applicable law, and explain any denial or limitation where a request cannot be fully honored.
Retention of Information
We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, or accounting obligations. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a secure manner consistent with our retention practices.
Policy Changes
If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated.
Contact Information
How We Use Information
We use personal data to operate and improve the website, respond to inquiries, manage reservations or service requests, provide customer support, maintain security, detect fraud or misuse, analyze site performance, personalize user experience where permitted, and comply with legal and recordkeeping obligations.
Service Providers and Partners
We may share personal data with vendors and contractors that support hosting, analytics, booking operations, communications, payment processing, security, and customer support. These parties are expected to use the information only for the services they provide and to maintain appropriate confidentiality and security safeguards.
Legal Disclosures
We may share personal data to comply with law, legal process, or enforceable government requests; to protect our rights, users, and property; or to investigate suspected fraud, security incidents, or misuse of the site. We may also disclose information when necessary to establish, exercise, or defend legal claims.